Book Appointment Now


    Transport & Travel Assistance

    • Home
    • Transport & Travel Assistance

    Providing Safe, Reliable Disability Transport Services

    At MyCare Home Nursing, we comprehend the challenges people with disabilities face in accessing transportation. We proudly offer best-in-class Disability Transport Services to provide our clients freedom, flexibility, and peace of mind. With over 15 years of specializing in disability transportation, our professional team is committed to service superiority and authorizing clients through mobility.

    Our Mission: Enabling Independence and Community Participation

    Our mission at MyCare Home Nursing is to improve independence and community integration for people with disabilities through reliable, accessible transportation. We believe dependable mobility solutions are essential to empowering individuals with disabilities to fully experience all aspects of their lives. 

    Our Disability Transport Services aim to break down the barriers clients face in accessing medical care, employment, education, social engagements, recreation, and anything else the community offers. We provide the means to navigate your world freely. Our clients’ independence and safety are our top priorities.

    Customizing Our Services to Each Client’s Needs

    Every person has individual needs when it comes to transportation. Our benefits are fully customizable based on each client’s mobility needs and priorities. During a consultation, we learn about your capabilities, equipment, health factors, assistance needs, and desired amenities. Based on this assessment, we recommend the ideal transportation plan for you.

    Our fleet includes wheelchair-accessible vans and buses equipped with lifts and security systems. For ambulatory clients, our vehicles have passenger seats with ample leg room and grab handles for easy boarding. Clients can travel with companions, service animals, or our trained assistants. Our team is experienced in safely transporting clients who use various mobility aids and medical equipment. 

    We aim to provide a comfortable, dignified experience. Some accommodations we offer include:

    For Wheelchair Users

    – Vans and buses to fit most standard wheelchair/scooter sizes and weights 

    – Ramps and lifts for safe boarding 

    – 4-point tie-down systems to secure wheelchairs in transit

    – Grab bars and adjustable securements for optimal stability

    For Ambulatory Clients

    – Passenger vehicles with ample leg room and grab handles 

    – Secure steps and handrails for safe boarding/exiting

    – Door-to-door, arm-in-arm assistance by caring, trained escorts

    For All Clients

    – Travel companions and assistants based on needs

    – Transportation of essential medical equipment (oxygen, dialysis, etc.)  

    – Climate control, music, and entertainment options

    – Amenities like bottled water and snacks  

    We consult with you and customize the experience so you can travel comfortably, safely, and confidently.

    Meeting the Needs of Diverse Disabilities

    MyCare Home Nursing welcomes clients with various disabilities and conditions. Our team has experience compassionately serving adults and seniors with:

    – Physical disabilities (e.g., paralysis, amputations, muscular dystrophy, chronic conditions)

    – Neurological disorders (e.g., Multiple Sclerosis, Parkinson’s, Cerebral Palsy, Spinal Cord Injuries)  

    – Sensory impairments like blindness, low vision, deafness, and hard of hearing

    – Cognitive and developmental disabilities such as Down Syndrome, Autism, and intellectual disabilities

    – Mental health disorders, including anxiety, clinical depression, PTSD, and schizophrenia

    Regardless of your situation, our devoted staff will cooperate on tailored answers that allow you to travel comfortably. We regularly transport clients to dialysis, healing, treatments, adult day schedules, workshops, and more. Let us know how we can help you.

    Highly-Trained Drivers and Assistants

    MyCare Home Nursing hires only the most qualified, experienced professionals to provide our Disability Transport Services. Each team member undergoes extensive training and screening, including:

    – Disability awareness and etiquette for respectfully serving diverse clients

    – Proper techniques to safely assist passengers with boarding, seating, transfers, exit

    – Safe and dignified maneuvering of mobility equipment like wheelchairs and walkers  

    – Securely operating lifts, ramps, and wheelchair tie-down systems

    – Defensive driving skills with particular consideration for transporting people with disabilities

    – First aid, CPR, and emergency preparedness protocols  

    We closely monitor driving records, certification renewals, client feedback, and ongoing performance through regular evaluations and coaching. You can trust our team to transport you or your loved one carefully.

    Connecting Clients to Their Community

    MyCare Home Nursing provides customizable door-to-door Disability Transport Services to enable clients to participate in community life fully. We provide reliable transportation to:

    – Medical appointments at doctor’s offices, clinics, hospitals, dialysis centers

    – Workplaces, colleges, universities, and schools  

    – Grocery stores, pharmacies, post offices, and other errands

    – Religious services and cultural events

    – Recreational activities and social outings

    – Local and long-distance trips to visit family and friends

    We are pleased to provide service throughout the [City, County, Region] area. Our team knows the local roads and traffic patterns to transport you confidently anywhere you need to go. As your mobility partner, we open your access to the community.

    Convenient Booking Options: Phone, Online, Mobile App

    At MyCare Home Nursing, we make scheduling fast and convenient through multiple options: 

    By Phone

    Call our 24/7 dispatch office at 0412 206 447 to book a ride. Our team will collect trip details, verify special accommodations, provide a quote, and schedule services.


    Visit our website at to reserve rides through our secure online portal anytime. Input your trip parameters, view fares, and pay online. 

    Mobile App

    Download our user-friendly app to schedule, manage, track, and pay for rides from your smartphone. Real-time updates keep you informed.

    When booking, let us know about mobility aids, service animals, or any other needs so we can dispatch the proper vehicle and crew. Make reservations anytime – we accommodate both recurring and last-minute requests. 

    Committed to Punctual, Reliable Transportation

    At MyCare Home Nursing, our clients can rely on us to offer timely pickups and drop-offs. We recognize punctuality is imperative for work, school, medical trips, and all essential obligations. That’s why we implement rigorous standards and technology to provide dependable service, such as:

    – Proactive scheduling with extra time cushions built-in  

    – GPS tracking of vehicles to monitor traffic conditions in real-time

    – Contingency planning for potential delays like accidents or construction 

    – On-demand backup drivers and vehicles to cover unforeseen issues

    – Automated ride alerts and provider status updates

    – Stringent timeliness policies enforced by our transportation providers

    – Route optimization to increase on-time performance 

    We understand delay is more than an inconvenience – it can mean inaccessible healthcare, missed work, and lost client wages. Our team is devoted to punctuality and reliability you can trust.

    Ensuring a Safe, Comfortable Ride

    Safety is our number one priority. We follow stringent procedures and training to keep clients secure, including:

    – Rigorous maintenance and inspection routines meeting all DOT safety requirements  

    – Securing mobility devices using 4-point tie-down systems to prevent shifting

    – Installing and operating lifts, ramps, and securements to manufacturer standards

    – Requiring ongoing defensive driving education focusing on transporting people with disabilities

    – Conducting regular reviews of driving records, incident reports, and feedback

    – Keeping vehicles well-maintained, cleaned, and sanitized

    – Staffing an experienced attendant on all trips to assist clients

    We also welcome client input to improve safety constantly. Together, we will ensure you reach your destination relaxed and secure.

    Delivering Excellence through Quality, Communication, and Accountability

    Our team at MyCare Home Nursing aims to exceed expectations consistently. We demonstrate our commitment to service excellence through:

    Employing Only Top Talent: Our drivers, assistants, and staff undergo rigorous selection and training. We hold them to high standards and regularly evaluate performance. 

    Using Well-Maintained, Comfortable Vehicles: Our modern fleet is equipped explicitly for disability transportation. Vehicles are spacious, climate-controlled, and pleasingly outfitted.

    Striving for Seamless Service: From booking to arrival, we simplify the process through technology and caring support at every step. 

    Encouraging Open Communication: We actively seek client feedback and listen to concerns or ideas for improvement. Your input directly shapes enhancements made.

    Taking Accountability: When any issues occur, we immediately investigate, correct, apologize, and follow up. Our focus is restoring satisfaction.

    Continuous Improvement: We utilize insights, audits, reviews, and best practices to constantly optimize reliability, safety, comfort, and professionalism.

    You can ride confidently, knowing our team is devoted to exceeding your transportation expectations. 

    Flexible Billing and Affordable Rates 

    MyCare Home Nursing offers competitively priced transportation tailored to your budget and frequency of use. We accept many standard funding options, including:

    – Medicaid  

    – Medicare

    – Private insurances

    – VA/Tricare programs

    – Local disability agency funding

    – Private payment (cash, cards, PayPal)

    Our knowledgeable billing team can check your coverage eligibility and handle the required documentation for reimbursement.

    For private pay clients, we provide reasonable rates without hidden fees. Billing options include:

    Pay-as-you-go: Pay per one-way or roundtrip ride on demand 

    Prepaid packages: Purchase discounted bundles of 5, 10, or 20 trips in advance

    Monthly plans:Unlimited rides at an affordable flat rate, billed at the end of each month

    Annual plans: Prepay for a full year of unlimited rides divided into 12 easy installments.

    We find solutions to make our services financially accessible. Please get in touch with us to learn more or request a personalized quote.

    Going the Extra Mile: Additional Support Services 

    At MyCare Home Nursing, we seek opportunities to exceed expectations and enhance clients’ independence. Additional services we offer include:

    Escorting clients to appointments: Our assistants can accompany you into medical visits or procedures for help as needed. 

    Assisting with errands: We help clients shop for groceries, pick up medications or packages, and carry purchases safely.

    Coordinating transportation to out-of-town medical care: We plan the entire visit for distant appointments, including ground transport and accessible lodging.

    Administrative help: We assist clients with organizing paperwork, scheduling appointments, and coordinating care plans.

    Advocacy: We work with clients to advocate for improved community accessibility. We also provide education on safe transportation and mobility rights.

    We aim to be more than just a ride – we support you in living life to the fullest. Please ask us how we can assist you beyond safe travel from point A to point B.

    Join Our Community of Riders  

    At MyCare Home Nursing, we understand the challenges people with disabilities face in accessing transportation. We proudly offer best-in-class Disability Transport Services to deliver our clients freedom, flexibility, and peace of mind. With over 15 years of specializing in disability transportation, our professional team is committed to service superiority and empowering clients through mobility.

    We provide a judgment-free, accommodating environment where your needs come first. Ride with us, knowing safety, comfort, and dignity are our priorities. Let us help you reconnect with your community.

    Contact MyCare Home Nursing for Reliable Disability Transportation

    We hope this overview illustrates our dedication to customized, safe, reliable Disability Transport Services. Please or call 0412 206 447 to learn more. We look forward to collaborating on a transportation plan tailored to your needs. Let our team provide a stress-free mobility solution while you focus on what matters.